Reference

How slot98 Protects Your Privacy

Your account details, payment history and personal information stay secure with us.

Your data encrypted end-to-endNo third-party sale of personal detailsFull access to your stored information
slot98 How slot98 Protects Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Team online

Email Support

Send a privacy question or data-access request to our support inbox. We respond to emails within 24 hours on weekdays and review all requests to confirm your identity before sharing account details.

Live Chat — Jakarta & Surabaya

Open the chat widget in your account lobby during support hours (09:00–22:00 Jakarta time, seven days a week) to ask about cookies, data retention or how we handle your payment details.

Account Settings Panel

Log into slot98, go to Settings → Privacy & Data, and download a full record of your stored information. You can also request corrections or ask us to delete your account history here.

HOW WE SAFEGUARD

Data Security and Your Account

Encrypted Deposits

Every DANA, OVO, GoPay and QRIS transaction is encrypted using SSL technology. Your payment details never touch our servers unprotected; the payment processor handles the handoff so we only see confirmation codes.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand which games get played most. You can reject non-essential cookies in your browser settings without losing account access.

Account Verification

Before we process a withdrawal, we re-verify your identity and match the payment method to your registration details. This extra step stops unauthorized access and ensures only you can move money out.

Data Retention Rules

We keep your account data for three years after closure to meet local accounting requirements. You can request early deletion where local law permits, and we'll remove it within 30 days of confirmation.

No Third-Party Sharing

Your email, phone and payment history are never sold to advertisers or shared with affiliate networks. We only disclose data to payment processors, fraud-detection services and when local law requires it.

Your Right to Correct

Found an error in your stored information? Log into Settings → Privacy & Data, flag the issue, and our team will update or remove it within five working days.

Privacy Questions Answered

Yes. Log into your account, go to Settings → Privacy & Data, and download your full data file. It includes your profile, login history, payment records and any support tickets you've opened. The download typically arrives within 24 hours.

We store payment records for three years after your account closes, so we can handle refund queries and meet Indonesian accounting law. After three years, we delete the history unless local law requires us to keep it longer.

No. Your contact details are never sold to advertisers, marketing firms or other platforms. We only share your email with payment processors when processing DANA, OVO, GoPay and QRIS transactions, and with legal authorities if the law demands it.

Closing your account does not delete your data immediately. We keep it for three years to manage withdrawals, investigate disputes and comply with local law. You can request permanent deletion after closure where local law permits; we'll erase it within 30 days.

Passwords are hashed using industry-standard encryption, not stored in plain text. Every login is tracked; if we spot a new device or location, we'll send a verification email before allowing access. Enable two-factor authentication in Settings for extra security.

Yes. You never need to opt out of our privacy policy itself, but you can manage email preferences in Settings → Notifications. Uncheck promotional emails and you'll only receive account alerts, withdrawal confirmations and legal updates.

We use session cookies to log you in and analytics cookies to count which games are played most. Both are optional; rejecting them in your browser settings won't block you from the lobby, but you'll log in more often.